Sunday, September 20, 2009

Customers Respect An Advisor Who Has Width & Depth...







A good Advisor should have Width & Depth. What do I mean by Width & Depth? By Width I mean that s/he should be 1) Well read and 2) Should have a little knowledge of every investment product possible, enough to carry on an intelligent conversation on that subject for 5 minutes at least.

Do you as an Advisor know a little about
  • Bullion
  • Real Estate
  • Commodities
  • The concept of an Index
  • Various popular rating agencies
  • Inflation etc.
I am not saying you need to have in-depth knowledge – but you must have some basic knowledge. That is when the customer will start respecting you. Imagine an Advisor talking of an insurance product or a Mutual Fund, and the customer asks him what he thinks about Bullion as an investment option. If at that time the Advisor hesitates, the investor/customer will say to himself “This Advsior does not know about other investment products – then on what basis is he saying that this Mutual Fund is ideal for me?”

On the other hand, an Advisor must have tremendous depth about
  • His product
  • His industry
  • Competitor products
  • Direct Competition (We will talk about Direct & Indirect Competition in a later post) 




One often comes across Advisors who lack either width or depth or in some cases, both! There is a likelihood that many agents/advisors would be high on Depth but not necessarily high on Width. So start reading up – and of course, visit this site more often!

No comments:

Post a Comment